- Hosting & Cloud
- Why Melita
The Melita international gateway provides superior capacity through multiple in-built redundancy elements aimed at offering the best possible connectivity services out of Malta. This allows our customers to benefit from enterprise-grade symmetric connectivity from diverse providers at no contention, with low latency and high speeds.
International traffic from the Melita Data Centre in Madliena to mainland Europe is transited through diverse submarine cables, which terminate in Sicily at Pozzallo and Catania. Both Point of Presence (PoP) in Sicily are linked, enabling an end-to-end Layer 1 ring between Malta and continental Europe. Each Melita PoP in Sicily connects to two distinct PoPs in Milan via several protected Layer 2 links through mainland Italy. These high-capacity links are provided by diverse suppliers.
In Milan, Melita peers with the world’s largest Tier I internet providers, including Lumen, Arelion, Cogent and Google. To further strengthen the quality of internet service in Malta, Melita’s AS12709 peers with other carriers and key global content providers on the Frankfurt Internet Exchange and the Milan Internet Exchange respectively.
At Melita Business we know our customers depend on our services to keep their businesses thriving. Our team of experts provide round-the-clock support for our corporate clients, offering:
24/7/365 technical support
Strict service level agreement
24/7/365 monitoring of systems alerts
Direct escalation to support manager when needed
Commercial account executive
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