- Hosting & Cloud
- Why Melita
Securely connecting multiple sites together can be a challenge. Through our nationwide fibre optic network, Melita Business provides solutions to extend your private WAN across multiple sites. Through our international network, and n collaboration with our partners, these services can also be extended to any global address of your choice.
Our connectivity solutions are unparalleled, covered by a robust Service Level Agreement including committed uptime and a service repair guarantee with penalty fees for any breaches.
Select the circuit topology required by your operations.
Through this carrier ethernet solution, customers can connect a multi-site branch network to the main aggregation node via Layer 3 MPLS VPN technology. Each individual site will have its own Layer 3 network with a guaranteed availability SLA of 99.8%.
Private, transparent, Layer 2 carrier ethernet connectivity links your two business sites together: either in Malta or to any international address. Your business retains full control of Layer 2 VLANs and Layer 3 routing. Guaranteed SLA of 99.8% availability.
Connect different sites through Layer 2 carrier ethernet in a full mesh or hub and spoke setup, maintaining control over routing and VLAN IDs. Service can also be extended internationally through one of our global partners and has an availability SLA of 99.8%
Superior capacity through multiple in-built redundancy elements aimed at offering the best possible connectivity services out of Malta.
At Melita Business we know our customers depend on our services to keep their businesses thriving. Our team of experts provide round-the-clock support for our corporate clients, offering:
24/7/365 technical support
Strict service level agreement
24/7/365 monitoring of systems alerts
Direct escalation to support manager when needed
Commercial account executive
We have been a Melita Business customer since Genesis Global started operating here in Malta, and they have been offering us great internet connectivity experience together with the flexibility and account management to suit our requirements. The service is reliable, stable and their corporate support is prompt and an email-throw away.
We have extended our hosting at Melita Data Centre as the support provided has been excellent. The reason for selecting Melita is due to the quality of their high-tech facilities and to their advanced fibre optic network, a core factor for the growth and expansion of our company in order to operate more efficiently.
Uptime and good connectivity are critical components for our online casino. Beyond the impressive hosting facilities of Melita Data Centre, the technical team has been impeccable both during launch and ongoing support of our services.
The service and overall customer experience has been exceptional. They understand our business needs and provide solutions based on our requirements very efficiently, at competitive prices. We are very satisfied with the overall support provided by our account manager who has proven to be reliable and approachable.
The overall service and response time has been excellent. We have had close to zero issues and even if there is an issue it is managed very well. Our nature of work dictates that we have highly secure environments and Melita have fulfilled our requirements and provide highly secure environments.
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