- Hosting & Cloud
- Why Melita
Melita Business offers a selection of co-location services, from a 5U shared cabinet to a 42U private rack. Each rack is serviced with two diverse internet links and power sources. Customers may opt to ship their own equipment or procure hardware of their choice directly from Melita Business.
On-site support including remote hands and eyes are available on a 24/7 basis and work to a very strict Service Level Agreement (SLA).
Select the hosting footprint required for your hardware
At Melita Business we know our customers depend on our services to keep their businesses thriving. Our team of experts provide round-the-clock support for our corporate clients, offering:
24/7/365 technical support
Strict service level agreement
24/7/365 monitoring of systems alerts
Direct escalation to support manager when needed
Commercial account executive
We have been a Melita Business customer since Genesis Global started operating here in Malta, and they have been offering us great internet connectivity experience together with the flexibility and account management to suit our requirements. The service is reliable, stable and their corporate support is prompt and an email-throw away.
We have extended our hosting at Melita Data Centre as the support provided has been excellent. The reason for selecting Melita is due to the quality of their high-tech facilities and to their advanced fibre optic network, a core factor for the growth and expansion of our company in order to operate more efficiently.
Uptime and good connectivity are critical components for our online casino. Beyond the impressive hosting facilities of Melita Data Centre, the technical team has been impeccable both during launch and ongoing support of our services.
The service and overall customer experience has been exceptional. They understand our business needs and provide solutions based on our requirements very efficiently, at competitive prices. We are very satisfied with the overall support provided by our account manager who has proven to be reliable and approachable.
The overall service and response time has been excellent. We have had close to zero issues and even if there is an issue it is managed very well. Our nature of work dictates that we have highly secure environments and Melita have fulfilled our requirements and provide highly secure environments.
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