Resetting your account

Most popular questions

• Deposit

  Frequently asked questions about the deposit.

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• Direct Debit

  Benefits of Direct Debit

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• I would like to update my personal details

  How to update your personal details from MyMelita.

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• Changing the account type

  How to change the account type.

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• Over the counter

  One of our payment methods.

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• Authorization for a SIM replacement

  What to do if you wish to replace your SIM card.

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• Transferring an existing fixed telephony or mobile number to another account

  How to transfer a mobile number between multiple accounts.

  Click here to read the full article.