I’m unable to make outgoing calls to specific numbers.
If you’re not able to call to specific numbers (including international numbers), please contact us and provide these details:
- Number/s not reachable (if known, include the network operator)
- Date/s of calls
- Time/s of calls
If you’re unable to call specific numbers and you hear the phrase: ‘Your call to the number you are trying to reach is not permitted.’ please visit a Melita shop to remove any barring that is currently activated.
If you hear a different announcement, this may be from the destination operator. If you are in doubt, please contact us and provide us with the announcement and the following details:
- Number/s not reachable and network (if it is known)