Business Stars and Business Stars Plus

    
The following are the Terms and Conditions applicable in respect of the Mobile Plans available to pay monthly business customers (“the Customer”). Access to and use of any of the below tariffs (“Tariff”) is subject to the following Terms and Conditions. For more information, please contact Customer Care on 100 (call is free) from your Melita Mobile number, or +356 77100100 from any other network.

  1. This Tariff will start from the 24th July 2019 and will continue thereafter unless and until it is terminated by Melita.
  2. This Tariff is available to new Customers or existing Customers entering into a 24 Month Term agreement with Melita (hereinafter referred to as the ‘Agreement’).
  3. Customers subscribing to this Tariff shall be charged a monthly access fee in advance according to the Tariff plan chosen and shall be charged for the respective services according to the applicable tariff rates.
  4. Customers subscribing to the Business Stars Tariff at the monthly access fee of €5 shall benefit from:
    1. 50GB of MelitaWiFi data per month.
  5. Customers subscribing to the Business Stars Plus Tariff at the monthly access fee of €20 shall benefit from:
    1. free calls to all local fixed and mobile numbers;
    2. free SMS to all local mobile numbers;
    3. 1GB of data; and
    4. 50GB of MelitaWiFi data per month.
  6. Customers subscribing to the Business Stars Plus Tariff benefit from free calls and free SMS to local fixed and mobile numbers which shall be understood to mean free calls and SMS from Malta to all local numbers and whilst roaming in the EU to EU numbers.
  7. Any unutilised balance, minutes, data or any other benefits from the subscription fee shall not be carried forward and cannot be redeemed for cash. Rates for calls, SMS and data, whether local or international, as well as roaming, premium calls and premium SMS will be charged as published on the Melita website www.melita.com.
  8. Should the Customer exceed the 1GB of data when subscribed to the Business Stars Plus Tariff or exceed any additional data bundle purchased, he shall be charged an additional €5 and he shall benefit from 1GB of data. Should the Customer exceed any of the additional 1GB in a particular month he will again be charged €5 and he will benefit from another 1GB.
  9. Customers subscribing to this Tariff may choose to purchase:
    • 10GB of data for an extra monthly charge of €5; or
    • 20GB of data for an extra monthly charge of €10; or
    • 30GB of data for an extra monthly charge of €15; or
    • 50GB of data for an extra monthly charge of €20.
  10. Customers subscribing to Business Stars Plus may choose to purchase:
    • 100 minutes and 100 SMS towards Group 1 for an extra monthly charge of €5; or
    • Unlimited calls and 200 SMS towards Group 1 for an extra monthly charge of €10; or
    • Unlimited calls and 200 SMS towards Group 1, and 50 minutes and 50 SMS towards Group 2 for an extra monthly charge of €20.
  11. If the Customer terminates the Agreement, disconnects, downgrades or migrates onto a different Tariff plan before the lapse of the 24 Month Term, Clause 10 of the Standard Terms and Conditions shall apply.
  12. All charges deriving from this Tariff include VAT but exclude Excise Tax and any other applicable taxes, unless otherwise explicitly stated.
  13. Migration requests to any other tariff plan are subject to the terms and conditions of the respective tariff. Melita reserves the right not to entertain migration requests by Customers from this Tariff onto another tariff plan.
  14. Customers subscribing to this Tariff shall also be bound by Melita’s Standard Terms and Conditions and any other relevant terms and conditions shall apply, provided that in case of conflict these Terms and Conditions shall apply.
  15. This Tariff is subject to a Fair Usage Policy as follows: If, in the reasonable opinion of Melita, the Customer’s use of the Tariff is excessive, Melita may ask the Customer to moderate his/her usage. If after Melita has informed the Customer to moderate his/her usage, the Customer fails to do so, Melita reserves the right to suspend or terminate the Customer’s service or migrate him to another tariff plan. Furthermore, Melita reserves its right to suspend or terminate the Customer’s service if he/she abuses of the service and/or uses it in a way for which it is not intended such as a SIM box.
  16. Melita reserves the right to suspend, amend or otherwise alter this Tariff and these Terms and Conditions at any time by giving you 30 days’ written notice of such amendments and such amendments shall automatically become part of these Terms and Conditions at the end of the said notice period. If you do not accept any such amendments, you have the right to migrate on to a different tariff plan or terminate the service without incurring any penalty during the 30 day notice period.