Why is Cloud PBX better than On-Premises PBX?

Cloud PBX is better for a number of reasons as listed below:

  • On-premises PBX requires physical hardware, wheras cloud PBX is all in the cloud.
  • Technicians need to manually update on-premises equipment, cloud PBX can be updated automatically without the need of a visit.
  • Cloud service issues can be resolved online by the actual service provide
  • Cloud PBX gives you the possibility of adding services and new lines on demand. On-Premises PBX needs manual intervention on site.
  • On-premises is challenging to extend off-site, whereas cloud PBX can easily shift to work from anywhere through soft-phone functionality.