Our Customers

    

Our business customers range from self-employed and small companies who need our communication services for the day-to-day requirements to operate their businesses, to large international organisations that may have more complex connectivity and service requirements.

We pride ourselves on the attention we give to each of these customers, doing our utmost to understand their needs and providing them with the service that is most appropriate to their requirements.

Our promise is to provide cost-effective communication that help businesses to sleep more soundly, and to wake up refreshed ready to hit the road running. We strive to ensure the satisfaction of all our business customers. Here are a few comments from our customers.

Alex Pace
Director
Intervisions Ltd. 

Intervisions Ltd has been set up since 1999. As a large format printing studio the Intervisions designers are constantly receiving and sending very large graphic design files. They cannot waste time waiting for downloads, and their clients want a quick response. The company recently moved its operations to a new location in Burmarrad and turned to Melita for a connectivity solution that supports their business demands.

“Since we’ve been using Melita’s internet services, it is now a breeze to download and upload material, searching, and browsing.  We are literally saving hours with the speed of our internet connection. We are also using video conferencing with our clients, bringing us closer to them and enhancing our relationship with them. Additionally, all my family are now using Melita’s mobile services and that means that we are saving a lot of money as calls between us are all free.”

Apart from large format printing, Intervisions is also involved in design and production work for exhibitions, conferences, signage, and banners, amongst others. Intervisions is also the company that brought the innovative and fun Segway to Malta and regularly organises Segway Tours through the most spectacular landscapes of Malta, including Valletta, Selmun and Dingli.


Diane Borg Bascetta
Marketing Executive
CSB Group

eBusiness Malta organised a seminar with the support of  CSB Group and the Malta Institute of Management. The event was aimed at key business representatives from various sectors and the organising team wanted to make sure that the participants have high speed internet access throughout the event on their mobile devices to keep in touch with their business. Melita offered a dedicated service with superfast Fibre Power broadband and Wi-Fi connectivity across the venue enabling multiple users to get fast access concurrently.

“Since this was a conference specifically dealing with ecommerce, we wanted to make sure that all the participants have e-connectivity throughout the event, to enable them to interact with us as well as providing them with connectivity with the outside world. We partnered with Melita for this event and they provided us with high speed connections in the conference area as well as in the foyers via wireless. The seminar participants were extremely happy to have this service at their fingertips and they used it to connect effortlessly via their mobiles, tablets and even laptops throughout the day.” 

Business of all sizes in all sectors are using the Internet  in many different ways – to work with partners and suppliers, for procurement, for internal activities such as knowledge sharing, as a new sales channel and new  product development, and much more.  The aim of the seminar, entitled “Ecommerce – The way forward, Opportunities and Implications”, was to explore the benefits and challenges of ebusiness. 


Marcel Schoenborn 
Head of Office IT
Tipico Co. Ltd 

Tipico Co. Ltd. is a licensed gaming operator which required fast and reliable international connectivity to ensure that their international client base gets a quick and smooth experience when accessing their online services. Melita assisted through a tailored connectivity service riding on its unique link to a Tier 1 internet operator directly in Milan.

“Our business operates on the net and this means that we require top notch internet connectivity to communicate and share services with our branch offices efficiently and effectively as possible.  We found that the services provided by Melita were ideal for us as they brought us close to our offices in all the world, and gave us the speeds we needed to provide our services.”

Tipico is a leading international sports betting company, with currently around 1000 agencies in Europe operating a franchise system. www.tipico.com enjoys great popularity amongst sports betting players as well as casino and games enthusiasts.


Melita assisted Attard Services Limited to develop a complete telecommunications solution to complement their fast moving business and varied client base. With international suppliers and a distribution team constantly on the move, fast and reliable connectivity was key.

“Our company’s communication methods are essential to ensure that we keep in touch both with our principals abroad, as well as our customers, and we find that Melita offers us the service we require to achieve our varied connectivity needs, from internet to fixed and mobile telephony, internet on the move and even TV services.”

Attard Services Limited has developed its business over the past 35 years and is the sole representative of SHELL lubricants in Malta. Shell Lubricants is the number one global lubricant supplier and has a 70-year history of innovation. The relationship between Attard Services Ltd and SHELL continues to bring the latest technologically advanced products to the Maltese market in every sector, ranging from Automotive, Industrial, Marine and Aviation. Customer requirements and meeting their specific needs is what gives the company the drive and ambitions to excel in both service and quality.


Justin Camillleri
Head of HR & Administration
TRC Family Entertainment Ltd.

TRC Family Entertainment was set up in Malta in June 2011 and used Melita for internet services right from the start. Starting off with a workforce of 3, the company quickly grew to over 100 employees in less than a year. With just under half of employees relocating to Malta, most turned to Melita as their personal service provider for their mobile phones, home internet and television.

Being an online entertainment and transmedia company, internet usage at the studio is high with a great demand for fast, efficient and reliable internet speed. Having some employees working remotely in the United Kingdom and United States, video conferencing is an everyday occurrence and Melita’s fast download and upload internet speed allows for such operations to run smoothly.

TRC Family Entertainment is an online entertainment and trans-media company building a new brand experience that brings families together. Its mission is to be a global family entertainment brand that kids love and parents trust. Rooted in great stories, the studio is creating new ways for families to connect, play, and share across multiple forms of media. TRC Family Entertainment has brought together an award-winning management team from some of the world’s most successful entertainment and technology companies, including Sony Computer Entertainment Europe, Jetix Europe, Electronic Arts, Adobe, Cisco and KingsIsle Entertainment.


Martin Stanhope
Course Director
Buddies Dive Cove

Buddies is a family-run dive school and shop located in Bugibba. Together with a team of highly qualified PADI instructors, Buddies prides itself on giving customers their full attention and ensuring that the scuba diving Malta experience given is a total success.

“Being a family run business, it is essential for us to be ‘switched on’ and available to customers from Malta and abroad all the time. We use Melita’s services both in the dive school, on the go as well as at home and this ensures that our customers can remain in contact with us wherever we are, whether via internet, mobile or telephone.”

Buddies offer a comprehensive service, ranging from courses tailored to different levels from beginners to professional level, to guided tours, as well as various added services such as assistance in planning customers’ accommodation in Malta.


Stephen Prior
Head of Infrastructure Operations
Evolution Gaming Ltd. 

Evolution Gaming is the world’s leading provider of video-streamed Live Casino solutions, working with more top-tier brands than any other provider. The company is committed to delivering a flawless multi-channel Live Casino experience.

Evolution Gaming recently launched a new state of the art studio in Malta that will be the home of the International dealers teams and native speaking dealers. The new Malta studio will allow us to further extend the number of native speaking tables we can offer to all our licensees, as well as those that we operate exclusively on behalf of specific licensees.

“It was fundamental to setting up operations in Malta that we could ensure reliable and fast delivery of our video and application content to our existing global network and Melita was a key part in making this a success.”

Evolution’s live dealer Roulette, Blackjack, Baccarat, Casino Hold’Em and Three Card Poker games are ‘as real as it gets’, offering players an interactive online experience that’s just like playing in a real casino. The flexible Evolution solution can be customised and localised to rapidly meet operator needs and all games can be streamed from Evolution’s own state-of-the-art studios in Riga, Malta or from live studios within clients’ land-based casinos.