Mobile Plan with Melita Business Duo Pack

The following are the Terms and Conditions applicable in respect of the Mobile telephony service (“Service”) with the Melita Business Duo Pack (“Duo Pack“) being provided to customers (“the Customer”) by Melita Limited (“Melita”). By partaking in the Duo Pack, you are agreeing to all of these Terms and Conditions. For more information, please contact Customer Care on 27270270, from your fixed or 100 (call is free) from your Melita Mobile number, or +356 77100100 from any other network.

Customer subscribing to the Duo Pack may choose to subscribe to the Service for an extra monthly charge, depending on tariff chosen, by subscribing to one of the following:
1. Unlimited Calls and SMS Mobile Plan with 2GB – Customer shall upon subscribing to this tariff pay a monthly charge of €30 and benefit from the following:
  1. free calls to all registered local fixed line numbers;
  2. free calls to all registered mobile line numbers;
  3. free local SMS ;
  4. 2GB of data
  5. 10GB of WiFi data per month.

Rates for calls, SMS and data applicable to this tariff, whether local or international, as well as roaming, will be charged as published on the Melita website www.melita.com. Cost of Premium calls/SMS shall depend on the premium service.
Should the Customer exceed the 2GB of data as per his tariff he shall be charged an additional €5 and he will again benefit from 2GB. Should the Customer exceed any additional 2GB in a particular month he will again be charged €5 and he will benefit from another 2GB.

Unlimited Calls and SMS Mobile Plan with 10GB – Customer shall upon subscribing to this tariff pay a monthly charge of €45 and benefit from the following:
1. free calls to all registered local fixed line numbers;
2. free calls to all registered mobile line numbers;
3. Free SMS;
4. 10GB of data;
5. 10GB WiFi data per month.
6. unlimited incoming calls and SMS, free calls and SMS to Malta & 500MB of data when Customer is within EU Zone 1, excluding Malta

Rates for calls, SMS and data applicable to this tariff, whether local or international, as well as roaming, will be charged as published on the Melita website www.melita.com. Cost of Premium calls/SMS shall depend on the premium service.
Should the Customer exceed 10GB of data he shall be charged €5 and he will benefit from 2GB. Should the Customer exceed any additional 2GB in a particular month he will again be charged €5 and he will benefit from another 2GB.

Customers subscribing to the Service agree and accept to be bound by these Terms and Conditions which should be read in conjunction with Melita’s Standard Terms and Conditions which are provided to the Customer for signing, and any other applicable Terms and Conditions including the particular Duo Pack Terms and Conditions, a copy of which are available on Melita’s website.
Customers subscribing to the Unlimited Calls and SMS Mobile Plan with 2GB and/or the Unlimited Calls and SMS Mobile Plan with 10GB tariff who wish to terminate their Duo Pack may do so and retain the tariffs mentioned in this clause, however, any minutes, data and credit topped-up shall be lost.
This tariff is subject to a Fair Usage Policy as follows: If, in the reasonable opinion of Melita, the Customer’s use of the tariff is excessive, Melita may ask the Customer to moderate his/her usage. If after Melita has informed the Customer to moderate his/her usage, the Customer fails to do so, Melita reserves the right to suspend or terminate the Customer’s service or migrate him to another tariff plan. This tariff is meant solely for individual use only. Furthermore, Melita reserves its right to suspend or terminate the Customer’s service if he/she abuses of the service and/or uses it in a way for which it is not intended such as a SIM box.
Melita reserves the right to suspend, amend or otherwise alter the Bundle and these Terms and Conditions at any time by giving you 30 days’ written notice of such amendments and such amendments shall automatically become part of these Terms and Conditions at the end of the said notice period. If you do not accept any such amendments, you have the right to terminate the service without incurring any penalty during the 30 day notice period.