Client Support


My Melita

Get more control of your account and bills. Register for a free My Melita account. It takes less than 5 minutes and all you need is a copy of your bill. My Melita is a secure online self-care portal that gives you full explanation of your bill, including telephony and mobile usage and more.

Frequently Asked Questions

We understand that our products may be too technical sometimes – and technology can be quite complex sometimes. To help with this we have prepared a set of Frequently Asked Questions about your services as well as a series of step-by-step guides to help you set up or manage our products and services.



Business resources

Find helpful information about technology solutions for many business environments. Browse articles from leading business publications and learn practical tips for more effective sales, marketing and business operations.

  • Productivity apps for your mobile or tablet
  • Telecom articles
  • Social media for business
  • Recruitment and Training
  • Follow the markets


Mobile Repairs

We know how important your mobile phone is in your business. Our trained and experienced repair team aims at giving your business continuity while ensuring your phone problem is resolved as soon as possible.

Business complaints

We’re very sorry that you have a complaint about our services. Please use this form for any complaints about Melita Business product, service or experience and we’ll do all we can to resolve the problem.



Setting up a new business

We aim to get you started within 48 hours for standard services. Contact us and we’ll be able to give you more detail for the solutions your business requires.

Moving your business

Once we understand your business needs and best solution we will assist in your transition to have the least impact on your business. Remember, keeping your fixed or mobile numbers is free when switching to Melita.


Where to find us

You may visit any of our retail outlets but for a more personalised service we invite you to contact our dedicated business team. Follow the link below and whether it’s a technical query or product enquiry our team will assist you accordingly.